Our normal order processing time is 1-2 business days. As soon you place the order, it is taken for processing & usually dispatched within 24 - 48 hours.

We work Monday to Saturday 11 AM to 7 PM IST except on Sundays & Public Holidays.

Though you can contact us on any day for any queries.

Once our order gets in transit, it is normally delivered in 1- 3 business days. Our delivery partner is Bluedart which helps in blazing speed deliveries.

Once the order gets in transit, it is not in our hands & we request your patience in such rare cases.

Deliveries to Eastern India takes longer than usual. Approx 5- 7 days.

Applying Nail Wraps is Super Easy!

You can check out videos on How to Apply on our Instagram

Or You can head on to our page: HOW TO APPLY for detailed steps

Your Package would contain 16 strips of each nail wrap design you select. So even if you mess out, you have an extra to save you!

A set of Mini Nail File & Cuticle Pusher Stick is also sent with each order. You may buy more files if you need extra.

Packaging list of all items ordered is also sent along with for your reference.

Currently, we do not offer exchanges & do not accept returns.

We request you to review your order - (designs & quantity both) before placing. Order once placed will be final.

For cancellations, check out our Policies Page

All our orders are insured & hence you have nothing to worry! Until a parcel reaches you safely, we track & ensure it falls in right hands.

However, do not share OTP until you receive the parcel in hand.

You can always reach out to us via Whatsapp : 94848 00744

(Strictly no calls)

Or Send us a DM on Instagram

Or Mail us at kwinsindia@gmail.com

We are available from Mon to Sat : 11 AM to 7 PM IST.

We shall also reply to your queries on Holidays. Kindly be patient. We are always happy to help you :)

We have set up instant refunds for any payment failure. Incase your money gets deducted & you don't receive order confirmation page, do not panic. You will receive refund within few minutes or fewest hours.

We request you to keep checking your bank statement in such cases for refund (not Gpay / Paytm etc) Also, you can contact us quoting payment reference number & we shall help track status of your refund.

We are always here to help you in anything & everything. So stay assured & do not worry. Wait for few hours for us to reply to you & help you.

Do not make payment to any stranger claiming to be KWINS.IN or to any random QR code or phone number (whether or not showing Kwins Logo). We never ask you to make payments except on website.